These Terms of Trade apply to all quotations, sales, and supply of goods and services by PACMachinery AU (“we”, “us”, “our”) to any customer (“you”, “the purchaser”). By placing an order, issuing a purchase order, paying an invoice, or accepting delivery of goods, you agree to these Terms of Trade.

 

1. Application of Terms

1.1 These Terms of Trade apply to all goods and services supplied by PACMachinery AU unless we agree otherwise in writing.
1.2 Any terms provided by you that conflict with these Terms are excluded unless expressly accepted by us in writing.

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2. Quotations & Pricing

2.1 All quotations are valid for 14 days from the date of issue unless otherwise stated.
2.2 Prices are exclusive of GST, freight, insurance, installation, and commissioning unless otherwise specified in writing.
2.3 We may correct any clerical, typographical, or arithmetic errors in quotations, order confirmations, invoices, or other documents.

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3. Orders & Acceptance

3.1 An order is deemed accepted when:

• We confirm it in writing; or

• Goods are dispatched to you.

3.2 Orders cannot be cancelled or varied without our prior written consent.
3.3 We may charge a cancellation fee where costs have been incurred due to your cancellation or change.

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4. Payment Terms

4.1 Unless you have an approved credit account, payment is required in full prior to dispatch.
4.2 For approved credit accounts, payment terms are 30 days from invoice date, unless otherwise agreed in writing.
4.3 We may suspend or cancel supply if any amount is overdue.
4.4 Interest may be charged on overdue amounts at 2% per month, together with reasonable recovery costs.

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5. Title & Risk

5.1 Risk in the goods passes to you upon:

• Delivery to your premises; or

• Collection by your nominated carrier.

5.2 Title to the goods remains with PACMachinery AU until we receive full payment in cleared funds.
5.3 Until title passes, you:

• Hold the goods as bailee for us;

• Must keep the goods identifiable and in good condition;

• Authorise us to enter your premises to recover goods if you default in payment.

 

6. Delivery

6.1 Any delivery time or date provided is an estimate only.
6.2 We are not liable for any loss or damage arising from delay in delivery due to freight issues, customs, supplier delays, or events beyond our control.
6.3 You must inspect goods on delivery and notify us in writing within 48 hours of any visible damage, error, or discrepancy.

 

7. Returns

7.1 No goods may be returned without our prior written authorisation (RMA).
7.2 Unless required by law, returns are only accepted if:

• Goods are unused and undamaged;

• In original packaging;

• Returned within the timeframe stated on the RMA.

7.3 Special-order, customised, or clearance items are non-returnable, except where required under the Australian Consumer Law (ACL).
7.4 We may charge a restocking fee of up to 20% of the invoiced amount for non-defective returns.

 

8. Taxes & Duties

8.1 Unless stated otherwise, all prices are exclusive of GST.
8.2 You are responsible for all applicable taxes, duties, import charges, and other government levies.

 

9. Installation & Commissioning

9.1 Installation, wiring, programming, and commissioning are not included unless expressly quoted and agreed in writing.
9.2 All electrical work must be carried out by a licensed electrician or appropriately qualified technician.
9.3 Incorrect installation or wiring may void warranty and may result in equipment damage or hazard.

 

10. Force Majeure

10.1 We are not liable for any delay or failure to perform our obligations where caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, transport disruption, supplier failure, or government actions.

 

11. Governing Law

11.1 These Terms of Trade are governed by the laws of Australia.
11.2 You submit to the non-exclusive jurisdiction of the courts of the state or territory in which PACMachinery AU operates.